Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Parent/Guardian Information: Name, address, phone number, email address, and employer information provided during enrollment or tour scheduling.
• Child Information: Child's name, date of birth, age, health information, immunization records, and emergency contact details provided for enrollment and care purposes.
• Payment Information: Billing details processed securely through our third-party payment processor (Playground). We do not store full credit card numbers on our systems.
• Website Usage Data: IP address, browser type, pages visited, and time spent on pages, collected automatically via cookies and analytics tools (e.g., Google Analytics).
• Communications: Messages, emails, or inquiries you send to us through our website, app, or email.

2. How We Use Your Information

We use the information we collect to:

• Process enrollment applications and maintain child care records as required by Georgia state law.
• Schedule and confirm tours, respond to inquiries, and communicate about our programs.
• Process tuition payments and manage billing through our secure payment platform.
• Send important updates about your child's care, center policies, and program information.
• Comply with applicable federal and Georgia state childcare licensing requirements.
• Improve our website and services based on usage analytics.
• Send promotional communications about our programs (you may opt out at any time).

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Third-party platforms that help us operate our business, including Playground (enrollment and payment management) and Google Analytics (website analytics). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, court order, or government regulation, including reports to the Georgia Department of Early Care and Learning (DECAL) as required for licensed childcare facilities.
• Safety: When disclosure is necessary to protect the health or safety of a child or other individual.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Children's Privacy (COPPA)

Our website is not directed to children under the age of 13. We do not knowingly collect personal information directly from children online. All child information we collect is provided by parents or legal guardians for the purpose of enrollment and childcare services. If you believe we have inadvertently collected information from a child under 13 without parental consent, please contact us immediately and we will delete it.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics). Data is aggregated and anonymized.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our enrollment and payment systems use SSL/TLS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations (including Georgia childcare licensing record-keeping requirements), resolve disputes, and enforce our agreements. Child enrollment records are retained for a minimum of three (3) years after a child's last date of attendance, as required by Georgia state regulations.

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you or your child.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to our legal retention obligations.
• Opt-Out: Unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, Playground app). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: